Frequently Asked Questions

Driply™️ is committed to providing fast and efficient shipping. Our priority is ensuring your orders are delivered safely and on time.

1. Order Processing Times: All orders are processed within 48-72 business hours from order confirmation.

2. Shipping Times: The following are the estimated shipping times:

• Italy : 5-8 working days
• Europe : 3-10 working days
• America: 5-8 business days
• Rest of the world : 5-14 working days

You will receive the tracking code for your package via email within 1-3 business days from the order date.

You can consult the size charts and the automatic size selector, both available on our website. However, we recommend contacting us on our Instagram page @driplyoriginal or via WhatsApp at +44 740754610 for advice on the right size for you.

We accept all payment methods that guarantee maximum reliability and security for the customer, such as PayPal, ApplePay, and all credit cards.

To pay by bank transfer or cash on delivery ( available only for residents of Milan and Bologna) , contact us on WhatsApp at +44 740754610.

All inquiries can be sent via WhatsApp to +44 740754610

or directly on the contact us page , we have a 24/7 support team always ready to help you.

We will make sure the problem is resolved as quickly as possible!!

We do not sell any of our customers' information ; emails are only used to track orders and send coupons, promotions, and discounts via our newsletter.

Yes , after each successful order, the customer will receive an email with the order confirmation and reference number.

If you don't receive the email , please contact our WhatsApp support.

Warning: Please also check your spam folder, as emails may end up there.

For most countries, you won't have to pay customs duties. Currently, the only country that imposes customs duties and taxes is Turkey , and the cost of this tax varies based on the weight of the item, which will be calculated automatically at checkout.